Salon & Spa Policies

 

Appointments Appointments may be scheduled by phone or on our website, however, we recommend that you schedule your next appointment prior to leaving the salon. We understand that situations arise from time to time that may delay a scheduled treatment from beginning on time. Depending on the circumstance, we may not always be able to accommodate late arrival, and appointments may have to be rescheduled. Please be respectful of appointments and give a minimum of 24 hour notice if cancellation is necessary. Clients missing two or more appointments without notice will be asked to reserve future appointments with a credit card.

Gift Cards Gift Cards are available in any amount and for all services listed. Gift card amounts can include tax for services but cannot include gratuity for service providers. Gift Cards are not refundable and expire (diminish in value) two years after the date of purchase.

 

Payments & Gratuity The Spa accepts cash, checks, MasterCard, Visa, and Discover, or Legal Hair & Day Spa gift certificates as payment.  We proudly recruit and train our staff to be the most qualified spa professionals in the industry. You may opt to leave gratuities for our qualified salon & spa professionals.   Gratuities are not included in our pricing. Prices are subject to change without notice.

 

Returns We guarantee our work and we will do whatever it takes to assure your satisfaction. Though occasionally we may not live up to your expectations, we will be happy to correct any of these situations. We must ask that you notify us within 10 days of your visit with your concerns. No cash refunds will be given. Defective merchandise must be returned within 10 days for exchange. However, we cannot issue credit for merchandise that has been depleted by 25% or more.

 

Salon and Spa Etiquette For the most relaxing experience, we request that you turn all cell phones to silent before entering the spa area or salon. While we welcome children who have an appointment, we do not have the facilities to watch children during their parent’s appointments. This policy enables you and our other clients to relax and enjoy the spa experience. Thank You for understanding.


 

Look Good Feel Good, Legal Hair & Day Spa